Information for new landlords





The property must be lawful and in good condition

Your property must meet all legal requirements before being rented out. This includes requirements around buildings, health, and safety. Make sure any maintenance or repairs are done before tenants move in.

All rental properties must have working smoke alarms and ceiling and underfloor insulation.

Smoke alarm requirements

Current insulation requirements

Healthy homes standards

Landlords also need to consider how they will comply with the healthy homes standards. All private rentals must comply within 90 days of any new or renewed tenancy after 1 July 2021, with all private rentals complying by 1 July 2024.

All boarding houses must comply by 1 July 2021. All houses rented by Kāinga Ora (formerly Housing New Zealand) and registered Community Housing Providers must comply by 1 July 2023.

There are some things landlords need to do now:

Healthy homes standards

Unlawful properties

If you rent out an unlawful property you are breaching your obligations. You could be ordered by the Tenancy Tribunal to repay rent and other amounts, such as compensation or penalties to the tenant.

Properties which have been found by the Tenancy Tribunal to be unlawful for residential purposes include:

Your legal obligations

Heating and ventilation

Mould and dampness

It’s good to know who to call when you need help. Having contacts set up in advance can save time and headaches. Useful contacts to have are:

Rent payments and insurance

Work out how much rent to charge, and have a separate bank account ready for it. If you rely on this account for any automatic payments (such as rates, insurance or mortgage) it is best to have a buffer in case the rent doesn’t go in when expected.

Make sure you have the right insurance, and you understand the requirements of your policy.


Finding tenants and starting a tenancy

Before finding tenants to move in you’ll need:

Once you’ve chosen tenants, make sure there’s no legal reason stopping the tenant from moving in on the date the tenancy agreement says they can.

Build a good relationship with your tenant straight away. Use the initial property inspection to talk about the condition of the property. Let them know how often you’ll do inspections and make sure they have your contact details.

Choosing the right tenant

Initial property inspection


Keeping records

It’s important for both landlords and tenants to keep accurate receipts and records related to the tenancy. These can help clear up any issues. Landlords must also keep records for tax purposes, and to comply with healthy homes standards.

Receipts and accurate records

Healthy homes standards

Landlord information pack

Our landlord information pack will help you get off to a positive start. It includes:

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