FAQ’s

Is checking names easy and quick?
Yes instant results from any online device, phone, tablet, computer.
Why is this a Game Changer for landlords?
To find good tenants, landlords and their agents can confidently reduce risks by checking prospective tenant here. Landlords use Namecheck to find any previous history of non-payment or damage to other rentals. Read authentic references, no need to contact former landlords and chase up written references. Check for criminal activity like convictions for using or selling P or methamphetamine manufacture. Other convictions worth checking whether the applicant has been a violent or sexual offender.  Some simply have a clean slate and/or no criminal history. Action a quick credit check.
What information do I need?
Photo ID -A driver’s licence is best. Other acceptable ID is a passport , gun licence or in some cases student ID.
What if they have no ID?
No ID, no Namecheck, no tenancy. Simple!
Best practice and training advice?
1. Request ID to do a Namecheck, check the ID is genuine and unaltered.
2. Either photograph it for later reference, or write out details including licence number & version.
3. Use the details to make a namecheck now or later on Namecheck web site.
4. Read the results.
Can Landlords do multiple searches?
Yes, check the tenants you are considering signing up. $10 search now ( or if you think you or your office will use the site regularly, prepay a package price, ranging down to $8.00 per search) quick read, then consider the potential tenant with a good reference or no history; you may not want the others once you know the details of their past tenancy problems.
Why use Photo ID?
To side step rogues make sure the ID is genuine, and actually belongs to the person in front of you .
Will this make landlords’ workload easier?
Yes! less chance of having to go through a disputes process or mediation which can be frustrating and time consuming. As past landlords have had to take tenants through this, they know from following due process, the dispute is recorded and easily accessed by future landlords. References are to the point and quick to read. It is easy listing your references of former tenants too.
What is so great about these online tenant references?
It is an advantage when you read a glowing reference, this can make all the difference to your choice of tenant.
Often landlords suspect a reference will not be read by the next landlord but with online references, the history stays available and accessible by a name search.
The template is simple so a few clicks and you’re done, with provision to freely write more on the tenancy if you choose. ( certain vocabulary standards are necessary ). Namecheck actually authenticates the origin of the references before they are posted.
So we see the good, the bad, and who else is listed?
You can find that some disputes are recorded when neither party is at fault, but it was complicated and a third party was needed to sort it all out. Never make assumptions about fault as some disputes are unavoidable. Skip read to the judgment at the end , the adjudicator will clearly sum up the circumstances in each case. Namecheck Administration also lists references advising details/ links to some publications ( NZ Bad Landlord/tenants, Stuff.co.NZ,  NZHerald.co.nz ) .
Namecheck will change the way landlords check tenants online and list their references,  will this be a game changer for New Zealand’s rental market?
Yes, Namecheck is the low cost choice for vetting future tenants, reducing risk of damage to your investment and lost rental income. Avoiding time in mediation or following through on disputes means the $10 check was worth it. Property management is simplified by this easy means to check more than just tenancy disputes .
Is Namecheck Employment (disputes history ) Check an instant service ?
Yes employers can instantly check the history of an applicants Employment Court records for $10. An applicant is not obliged to mention past issues in an interview , so by checking the employer will become aware of any employment issues that may be relevant.
Why such a short list of forms for landlords and employers in ” useful forms” ?
Namecheck has a brief list of forms useful for landlords and employers only. Two  good examples: 1) for certain jobs employers may print the ACC History request form ( listed at bottom of ‘useful forms’ on main menu )  and email ACC for the applicant’s health history to date. This could be vital information for an employer.
2)  Landlords legally now require tenants to be aware of their obligations with smoke alarms. Smoke Alarm Contract completes the required process from first day of the tenancy.
Namecheck services are mostly $10 yet the Credit Checks are $20 ,does this use two namecheck credits if I bulk buy in advance?
Yes,  members can buy bulk Namechecks at reduced prices .
Can I get a Criminal Conviction check before I sign up a tenant or employee?
Yes , we advise criminal conviction history requests to be made directly to Ministry of Justice.  Their new  3 day request system is due to be launched before December 17 . Namechecks priority service ceased September 11th.  (Namecheck will supply forms once their public system is available)
Landlords have reported P or methamphetamine contamination as their biggest concern currently . How does Namecheck help the landlord?
Namecheck recommends using a Criminal Conviction History report, which lets prospective landlords know if the applicant has in the past  7 years had a conviction of use, sale or manufacture of meth’ also known as P’ . These individuals may associate with, or may be still involved with this activity. Knowing this helps avoid possible decontamination or similar situation .
What is a pre-employment conversation in the useful forms?
It is a document for employers preparing or offering a new employment contract . It is general advice from an employment law perspective . It is a living document and will update and evolve as strategic cases are reshaping  our understanding of NZ employment law and its requirements.
Why print the Employment checklist?
Even when using professional help, simply use the checklist as an employment contract prompt and build in your relevant information . Use it to check  you have considered these basic components of the contract.
Whats new 2017 ?
September Namecheck has removed our ( priority service) quick criminal conviction reports as the Ministry of Justice are currently rolling out a new system which returns reports in 3 days @ $20. fee.
Namecheck believes most New Zealanders are honest, trustworthy, law abiding citizens. These are tenants and employees you want.
Namecheck is continuously adding current information and will stay up to date and relevant.